PRIVACY POLICY

This Privacy Policy explains how BrandHalo LLC (“BrandHalo,” “we,” “our,” or “us”) collects, uses, stores, and protects personal information when you visit mybrandhalo.com (the “Site”) or interact with our services. We are committed to safeguarding your privacy and ensuring transparency around how your information is handled.

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By using this Site, you agree to the terms outlined in this Privacy Policy.

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BrandHalo LLC
Contact: hello@mybrandhalo.com

For all privacy-related questions or requests, please contact us via email.

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A. Information You Provide to Us

We collect personal information that you voluntarily provide when you:
    •    Submit a contact form
    •    Subscribe to our newsletter
    •    Request a Clarity Chat or complete intake forms
    •    Communicate with us via email or through our website

This may include:
    •    Name
    •    Email address
    •    Company name
    •    Phone number (when included in forms)
    •    Message content or project details submitted through forms

We do not collect uploaded documents or sensitive identifiers (e.g., SSN, financial information) through our website.

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B. Information Collected Automatically

When you visit our Site, certain information is automatically collected through cookies, analytics tools, and Wix’s built-in tracking systems, including:
    •    IP address
    •    Device type and browser
    •    Pages viewed and browsing behavior
    •    Referring URLs
    •    General location data
    •    Time spent on pages and site performance metrics

We use:
    •    Wix analytics (default site tracking)
    •    Google Analytics
    •    TWIPLA (formerly Visitor Analytics)

We may add additional analytics or advertising tools in the future (e.g., Meta Pixel, LinkedIn Insight Tag). If implemented, they will follow the practices described in this policy.

We use personal information for the following purposes:
    •    Responding to inquiries and communicating with you
    •    Scheduling clarity chats and consultations
    •    Sending marketing communications, newsletters, or updates
    •    Improving our website experience and functionality
    •    Understanding how visitors engage with our Site
    •    Conducting analytics to guide content and strategy
    •    Supporting customer relationship management through Wix CRM
    •    Preparing internal business insights and improving service delivery

We may use personal information for future advertising or retargeting only if/when such tools are added.

Your information is stored within the secure systems and databases provided by Wix and related integrated tools (such as Wix Email Marketing and Wix CRM).

We use commercially reasonable safeguards to protect personal information. While no online platform can guarantee absolute security, Wix provides industry-standard protections for all hosted data.

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We do not sell personal information.

Your information is stored within the secure systems and databases provided by Wix and related integrated tools (such as Wix Email Marketing and Wix CRM).

We use commercially reasonable safeguards to protect personal information. While no online platform can guarantee absolute security, Wix provides industry-standard protections for all hosted data.

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We do not sell personal information.

We may use your information to contact you via:

• Email (confirmation messages, onboarding notes, project communication)

• Email newsletters and marketing messages

• Automated sequences in Wix Email (if applicable)

You may unsubscribe at any time by using the link provided in our emails or emailing us directly at hello@mybrandhalo.com.

We will not send SMS unless you have explicitly opted in.

We use cookies and similar technologies to:

• Provide a functional, secure website

• Analyze site usage

• Improve user experience

Cookies may be set by:

• Wix (essential + analytics cookies)

• Google Analytics

• TWIPLA

If additional tracking tools are added in the future, they will follow the guidelines outlined here.

You can control or disable cookies through your browser settings.

se commercially reasonable safeguards to protect personal information. While no online platform can guarantee absolute security, Wix provides industry-standard protections for all hosted data.

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We do not sell personal information.

You may request to:

• Access your personal information

• Update or correct your personal information

• Delete your personal information

• Withdraw consent to data collection or marketing communications

To make a request, contact us at:

hello@mybrandhalo.com

We will respond within a reasonable timeframe as required by applicable law.

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe we have collected such information, contact us at hello@mybrandhalo.com and we will delete it promptly.

You may request to:

• Access your personal information

• Update or correct your personal information

• Delete your personal information

• Withdraw consent to data collection or marketing communications

To make a request, contact us at:

hello@mybrandhalo.com

We will respond within a reasonable timeframe as required by applicable law.

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe we have collected such information, contact us at hello@mybrandhalo.com and we will delete it promptly.

Wix may store and process data on secure servers located in various countries. By using our Site, you consent to the transfer of information to servers located outside your country of residence where privacy laws may differ.

If you are located in the EU, UK, or California, you may have additional rights regarding:

• Access to your data

• Correction or deletion

• Data portability

• Right to opt out of data sale (we do not sell data)

• Restriction or objection to processing

To exercise these rights, email: hello@mybrandhalo.com

We retain personal information for as long as necessary to:

• Provide requested services

• Maintain your account or communication history

• Meet legal or reporting obligations

• Improve business processes

We generally retain inquiry and email history for 12–24 months unless deletion is requested.

We may update this Privacy Policy from time to time.

When changes are made, we will revise the “Last Updated” date at the top of this page.

Your continued use of the Site constitutes acceptance of the updated policy.

For questions about this Privacy Policy or your personal data, contact:

BrandHalo LLC

Email: hello@mybrandhalo.com